Frequently Asked Questions

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About theLotter NY

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Q

What is theLotter NY?

A

theLotter NY is a licensed lottery courier service in New York and complies with all applicable state laws and regulations. We enable you to order official New York Lottery tickets online in a safe and secure environment. In addition, we provide you with the latest lottery draw results, information, and news.

Q

How does the service work?

A

theLotter NY is the leading online lottery ticket courier service in New York. To order lottery tickets online, simply choose your favorite lottery, select your numbers, and purchase entries to the next lottery draw. Our staff will buy official lottery tickets on your behalf, scan them, and upload them to your personal account before the draw. When you win, you are immediately notified. Your prizes up to $600 are transferred to your account shortly after they are received from the New York Lottery. You will need to collect prizes of $600 and up in person and in this case we will coordinate with you how you will receive your winning ticket(s). The winnings are yours in their entirety as we do not charge you any commission. For an in-depth explanation of our full range of services, please check our How It Works page.

Q

Is theLotter NY legal?

A

Yes. theLotter NY is a licensed lottery courier service in New York and complies with all applicable state laws and regulations. You can rest assured that the lottery tickets you order with us are purchased on your behalf at a licensed New York Lottery retailer.

Q

Is theLotter NY affiliated with the New York Lottery?

A

No. We operate as an independent lottery courier service that is not affiliated with the New York Lottery, or any other official lottery organization. We fulfill your orders with official New York lottery tickets at a licensed New York Lottery retailer and all prizes are paid by the New York Lottery.

Q

Who operates theLotter NY?

A

theLotter NY is operated by NJ Lotto LLC located at 101 Crawfords Corner Rd. Suite 4-117R, Holmdel, New Jersey, 07733.

Learn more about theLotter NY here.

Q

Who is eligible to order lottery tickets on theLotter NY?

A

theLotter NY welcomes customers from all over the state but is not intended for individuals under the age of eighteen (18). According to New York state regulations, you can only register and order tickets at theLotter NY while being physically present in the state. theLotter NY maintains a strict verification process which checks the age and location of its prospective customers when they register new accounts and/or place orders for lottery tickets. Visitors at theLotter NY are invited to use the site’s free services. For further details, please consult our Terms of Use.

Q

Does theLotter NY take commission on winnings?

A

No, theLotter NY does not take commissions on winnings of any amount. The price you pay for participation on the site is final and you are entitled to your lottery winnings in their entirety.

Q

How does theLotter NY make money?

A

theLotter NY is a lottery courier service. We fulfill ticket orders on our customers' behalf with official lottery tickets from licensed retailers, and our revenue stems solely from a service fee included with the deposit of funds into players' personal accounts.

You will incur no further costs or charges when ordering tickets at theLotter NY. When you win a prize in a lottery draw you can rest assured that you will receive the full amount of the prize without having to pay any further commission.

Q

Can I get my money back if I am not satisfied with my purchase?

A

At theLotter NY we take great pride in the service we provide. If, for whatever reason, you are not completely satisfied with our service, we will refund your first purchase in full, guaranteed.

Please refer to the Terms of Use for eligibility.

Q

Is my personal and payment information protected on the site?

A

Absolutely. Your personal and payment details are encrypted under Geotrust 128 SSL bit security and accessible with a username and password only. All traffic between your web browser and our site is completely secure and you should not hesitate to make deposits or withdrawals at theLotter NY. You can view the Secure Sockets Layer lock symbol in the address bar at the top of the browser page. For more information about how we secure your personal data please see our Privacy Notice

Q

What are the advantages of ordering lottery tickets with theLotter NY?

A

When you order lottery tickets online at theLotter NY, you can:

  • make convenient, safe, and secure online lottery ticket orders from your computer or mobile device;
  • trust us as a reliable online lottery ticket courier service, with years of experience and a stellar reputation;
  • see your ordered tickets ahead of the draw and rest assured that you will never lose them thanks to theLotter NY’s secure storage;
  • register for FREE services including lottery results alerts and jackpot alerts; 
  • enjoy the 24/7 availability of a professional and friendly Customer Service team to answer any and all concerns.

Read more about theLotter NY here.

Q

What free services are available at theLotter NY?

A

theLotter NY is proud to offer a variety of complimentary services to our customers including free lottery results alerts, and jackpot alerts. These can be found in the personal area of your online account.

There are a variety of ways to reach us listed on the Contact Us section of the site.

Q

Is it safe to play at theLotter NY?

A

Yes! We are a respected and reputable ticket courier service with have a proven track record and satisfied customers. With any concerns please contact our Customer Service team.

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