Frequently Asked Questions

Choose a category below for immediate online lottery help! If our FAQ section has not answered your inquiry, please contact us at any time. Our Customer Service team will be happy to assist you further!
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TheLotter NY - Play Lottery Apps

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Q

Can I use my existing TheLotter NY account to log in to TheLotter NY apps and vice versa?

A

Yes, your TheLotter NY account works seamlessly across all platforms. Use it on TheLotter NY, the TheLotter NY Android app, and the TheLotter NY iOS app. All your lottery transactions, alerts, and preferences are synced and accessible everywhere.

Q

Can I order lottery tickets using TheLotter NY - Lottery App?

A

Yes, you can! You can view all the lotteries that are offered on TheLotter NY, together with the jackpot amount and time remaining until the next draw. To order lottery tickets from the app, simply tap the 'Order a ticket' button for the lottery game you wish to play and select the number of lines you wish to order. Enter the required number of guesses manually, including any additional numbers needed, or tap on the orange 'Quick Pick' button to have your numbers automatically generated. Confirm your order and good luck in the next draw!

Please note: as part of the process you will be transferred to TheLotter NY’s mobile website to complete your order. Login and number selection carry over automatically from the app to the website.

Q

What free services does TheLotter NY - Play Lottery App offer?

A

As well as giving you free access to results and information for the most exciting lotteries in your state, you can customize and receive the following alerts for free:

  • Results Alerts - receive a notification by email when the winning lottery numbers for your favorite lotteries are published on our website.
  • Jackpot Alerts - set a minimum jackpot amount and receive a notification whenever a lottery jackpot prize reaches the amount you specified.
  • Lottery Results Checker - enter your ticket numbers and check if you are a winner. You can even check up to 10 draws back.

Q

How do I set up lottery results alerts?

A

To receive a free email alert when the latest draw results for your favorite lotteries are published, tap on My Account, click on Alerts, and select Results Alerts. You can manage the list by adding lotteries to follow, or by clearing your selections.

Q

How do I set up jackpot alerts?

A

To set up a free jackpot alert and receive an email whenever a jackpot passes the amount you specified, tap on My Account, click on Alerts, and select Jackpot Alerts. You can manage the list by selecting a new jackpot amount, or by choosing 'no jackpot alerts' to stop receiving the email notifications.

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